LEGAL REFERENCE

Your Data, Your Control

We built hero77 around your account security and payment privacy. Every transaction through DANA, OVO, GoPay or QRIS is encrypted end-to-end. Your personal information stays yours — we...

Encrypted PaymentsNo Data SalesIndonesia CompliantAccount PrivacyTransparent Practices
Browse the Lobby Read FAQ
hero77 Your Data, Your Control

Privacy Policy Overview

hero77 operates under Indonesian data protection standards and regional compliance frameworks. We collect only what's necessary to run your account, process your DANA, OVO, GoPay and QRIS transactions, and deliver live casino, slot and sportsbook services. Your data is stored securely on servers in supported regions. We retain personal information only as long as your account is active or as required by

local law. You can request access, correction or deletion of your data at any time through your account settings or our support team.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy Questions & Support

Team online

Email Support

Reach our privacy team at [email protected] with any data concerns, access requests or policy questions. We respond within 48 hours.

Account Settings

Manage your privacy preferences, communication opt-outs and data visibility directly in your hero77 account dashboard.

Live Chat

Chat with our support team in-app or on hero77.app. They can walk you through privacy controls and data requests in real time.

PLATFORM TRUST SIGNALS

Why Your Privacy Matters to Us

Encryption Standard

All payment data — DANA, OVO, GoPay, QRIS — flows through TLS 1.3 encryption. Your account credentials are hashed and salted before storage.

No Third-Party Sales

We never monetize your personal data. Marketing partners see only anonymized, aggregated trends — never your name, email or payment history.

Regular Audits

Our security team runs quarterly penetration tests and annual third-party audits to catch vulnerabilities before they reach your account.

Indonesia Compliance

We follow local data residency rules and regional privacy frameworks. Your information stays within supported Indonesian infrastructure.

Transparent Logging

Every access to your account is logged. You can review login history, payment records and data requests in your privacy dashboard.

Instant Deletion

Request account closure and we purge your personal data within 30 days. Payment records are archived separately for compliance only.

Privacy Across hero77

Live Casino Tables
Your session data is encrypted. We log table activity for fraud prevention only — never for marketing or third-party sharing.
Slot Lobbies
Spin history stays private. We track play patterns only to personalize your lobby view and detect problem-play signals for your safety.
Sportsbook Markets
Bet slips and odds history are yours alone. We don't profile your betting behaviour for external sale or cross-platform targeting.
DANA & OVO Payments
Payment tokens are tokenized and never stored in full. Your e-wallet credentials never touch our servers — only transaction confirmations do.
GoPay & QRIS Transfers
QRIS scans and GoPay links are processed through encrypted channels. We retain only the transaction ID and timestamp, not the underlying wallet data.
Account Profile
Your name, email and phone are encrypted at rest. You control what's visible to support staff and what's shared with payment processors.
Promotional Emails
You opt in to marketing. Unsubscribe anytime in account settings. We never sell your email to third parties or use it for external campaigns.
QUICK SIGNAL

What We Protect

Account Credentials Your username and password are hashed with bcrypt. Two-factor authentication...
Payment History Every DANA, OVO, GoPay and QRIS transaction is logged securely...
Personal Information Name, email, phone and address are stored encrypted. We use...
Session Activity Your login times, device info and IP addresses are tracked...
Communication Preferences Control which notifications you receive. Opt out of marketing, promotional...
Data Retention We keep active account data as long as you play...

Privacy Policy FAQs

All payment data is encrypted with TLS 1.3 before transmission. We tokenize your payment methods so your wallet credentials never touch our servers. Transaction confirmations are logged securely and matched to your account ledger for transparency.

Yes. Open your account settings, navigate to Privacy & Data, and select Export. We'll compile your profile, transaction history and activity logs into a secure file within 7 days. Download it directly or have it emailed to your registered address.

Personal information is deleted within 30 days of closure. Payment records and compliance logs are archived separately and retained only as required by Indonesian law. You can request immediate deletion of non-compliance data anytime.

No. We never sell your personal information. Payment processors see only tokenized transaction data. Support partners access your account only when you contact them, and only the information needed to resolve your issue.

Every promotional email includes an unsubscribe link. You can also manage preferences in your account settings under Communications. Opt-outs take effect immediately and don't affect your account access or service delivery.

Completely. Your session data, table history and bet slips are encrypted and stored separately from your profile. We log activity only for fraud prevention and your account security — never for external marketing or profiling.

Contact [email protected] immediately. We'll investigate within 24 hours and notify you of any confirmed exposure. If your payment methods are affected, we'll guide you through secure re-entry and monitor your account for suspicious activity.